Draytek VigorPro 5510 Series Guia de preparacion descargar pdf (Pagina 22)

Troubleshooting

In most cases, your connection should work fine if you follow the instructions above. If you cannot

connect, please read on.

VPN Connection Fails to Establish

On/Off Slider goes back to “Off” right away

If the slider goes back to “Off” right away, please make sure you have entered all the required information. VPN Tracker will highlight

fields that are missing or obviously incorrect information.

On/Off Slider goes back to “Off” after a while

If the connection ON/OFF slider goes back to “OFF” a while after

attempting to start the connection, please go to the “Log” tab to get

more information about the error (or click the warning triangle to be

automatically taken to the “Log” tab).

Depending on the actual problem, VPN Tracker will display detailed

suggestions for a solution.

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Draytek VigorPro 5510 Series Guia de preparacion Pagina 22